Easily convert data into business intelligence to deliver personalized customer experiences
WaveChat is a unique cloud-based experience management software product. WaveChat lets you understand all available data about a consumer, then using SMS capabilities and chat+bot technologies, deliver highly personalized conversational experiences right into her pocket.That’s the best way to delight your customers, and make your marketing campaigns more effective. The best part? No coding needed.
Increase customer engagement, drive sale
WaveChat easily integrates proprietary, public and personal data so you can engage your customers with the right content, at the right time, in the right place
Create one-to-one interaction
Use our intuitive drag-and-drop interface to build personal experiences with your customers and maximize brand infinity.
Drive your digital CRM strategy
Make insurance easier than ever by eliminating painful traditional processes.
Modules tailor-made for insurers
We have married the best of old and new technologies to create a
dynamic, personalized and engaging experience for your customers
Design a concierge-like
service on every channel.
Collect Digital Signatures
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Acquire New Customers
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Automate Your Underwriting Process
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Take Pictures of Supporting Documents
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Record Video Statements
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Request a demoMake it the way you want it to be
Show off your brand
personality
personality
WaveChat gives you full control to customize the look and feel of your chatbot. Brand it the way you want to. Create message templates in your brand’s voice. Customize everyt hing you can see.
Map your customer
journey
journey
Define your audience attributes and create the best scenario-based user flows for your customers with our easy drag-and-drop builder.
Understand and measure member
behavior at every touch-point
behavior at every touch-point
Gather behavioral and member data throughout customer journeys to continually optimize customer experience and maximize renewals.
Conversation is the new interface.
Your customers are fluent with the conversational medium.
Since conversation is how we are already interacting with services and people, the chat interface feels like an easy, familiar, and ubiquitous interaction.
Your customers prefer to text.
Texting is simple, direct and fast. It allows consumers to multi-‐task and respond at their convenience. 85% of people would like to have two-‐way communication with businesses.
Conversation is what your customers are looking for
Personalization
“A simplified, transparent, personalized experience.”
Cindy
User-Centered Design
“The same intuitive and streamlined experience as a favouriteapp, search engine or online retailer.”
Desmond
Control
“I mean, hey, as an insurance customer, I like having the choice to get in touch when I want to, not when you want me to.”
Marie
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
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